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How is subscription billing managed, including cancellations, refunds, and auto-renewals?

Sebastian Brenes avatar
Written by Sebastian Brenes
Updated over a month ago

Managing Your Subscription Billing: Cancellations, Refunds, and Auto-Renewals

Subscription billing can often involve questions about cancellations, auto-renewals, and refunds. This article addresses these topics to help you navigate your subscription with The QR Code Generator smoothly.

Auto-Renewals and Refunds

What happens if my subscription auto-renews without my knowledge?

If your subscription auto-renewed unintentionally, you can cancel the subscription and request a refund. Refunds will typically be processed back to your original payment method, but note that it can take several business days for the refund to reflect in your account.

Can I get a refund for an unintended automatic renewal of my subscription?

Yes, refunds are available if you were charged because of an unintended auto-renewal. After you request a refund and the provider approves it, you can expect the amount to appear on your original payment method within a few business days. Subscriptions can be canceled as part of this process to ensure no further charges occur.

Will I be charged after canceling my subscription?

If no subscription charge has yet been processed and the account is fully canceled by the provider, there will not be any further charge attempts.

Account Status After Cancellation

What happens after I cancel my subscription?

Once your subscription is canceled, it will remain active until the end of the current billing cycle. After the cycle ends, your account will become inactive, and access to subscription benefits will be discontinued.

Will I be automatically charged when my free trial ends?

No, your account will automatically switch to a free plan after the free trial expires, and no charges will occur unless you manually upgrade to a paid plan.

Reactivating Your Account

How do I reactivate my canceled account?

To reactivate your account, log in using your original credentials. You will need to purchase a new plan to complete the reactivation process. Once completed, your account, including all previously created QR codes, will be restored immediately.

Managing Payment Methods and Preventing Auto-Renewal

Can I stop auto-renewal by removing my saved payment method?

Yes, removing your debit or credit card will cancel the upcoming auto-renewal. If you wish to reinstate the subscription, you can add a new payment card before the next renewal date.

Related Topics

  • How to Update Payment Details

  • Understanding Subscription Tiers and Benefits

  • Troubleshooting Billing Issues

By addressing these key areas, this guide ensures you have the information you need to manage your subscription effectively.

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