How Do I Manage Subscription Plan Upgrades and Downgrades on The QR Code Generator?
Managing subscription plans on The QR Code Generator, whether upgrading or downgrading, requires understanding your account's settings and the different plan requirements. Below is a comprehensive guide explaining the procedures for changing subscription tiers and the conditions you need to meet.
Downgrading Your Subscription Plan
Steps to Downgrade from the Advanced to the Essential Plan
To downgrade to the Essential plan:
Ensure that your total number of active dynamic QR codes is 5 or fewer. The Essential plan supports up to 5 dynamic QR codes. - You can reduce your active codes by deleting or pausing them in your account's dashboard.
If your active QR codes are already 5 or fewer, navigate to your account’s subscription settings to switch to the Essential plan.
Why Can't I Downgrade?
If you encounter issues when attempting to downgrade, such as the downgrade option appearing unavailable, double-check your account:
Verify that your active QR code count meets the Essential plan's limits.
Pausing QR codes can also reduce the count and enable downgrading. Once paused, try again in the subscription settings.
General Policies for Downgrading Plans
When downgrading from a paid subscription:
The system processes the downgrade by refunding the most recent charge of your current plan and starting a new subscription at the lower tier.
You can choose between monthly or yearly billing for your new plan.
Downgrading to the Free Plan
Downgrading from a paid Flex plan back to the free plan is not possible. If you cancel or let your paid plan expire:
Your account will become inactive.
Any associated QR codes will also become inactive. To keep your codes active, you must maintain an active paid subscription.
Upgrading Your Subscription Plan
To upgrade from the Essential plan to the Advanced plan:
Log in to your account.
Click the Upgrade Now button.
Select the Advanced plan from the available options.
Upgrading automatically adjusts your subscription to include features of the higher-tier plan.
Summary of Key Subscription Rules
The Essential plan supports only up to 5 active dynamic QR codes. Exceeding this limit prevents downgrades.
Suspending or pausing QR codes can temporarily reduce your count.
Reverting to a free plan or maintaining inactive accounts leads to QR code inactivity unless a paid plan is reactivated.
Upgrades are immediate and available directly within your account settings.
For further assistance, navigate to the subscription section of your account or contact customer support.