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How do I manage or cancel the custom domain add-on for my QR Code Generator account without service disruption or unexpected charges?

Sebastian Brenes avatar
Written by Sebastian Brenes
Updated over a week ago

How do I manage or cancel the custom domain add-on for my QR Code Generator account without service disruption or unexpected charges?

Managing your custom domain add-on effectively ensures your account remains active without incurring unexpected charges. Below are steps to cancel the add-on or prevent auto-renewal, while avoiding service disruptions.

Canceling the Custom Domain Add-on

To cancel your custom domain add-on while keeping your main account active:

  1. Remove References to the Custom Domain: - Ensure you remove the custom domain from any QR codes or projects currently using it. This prevents any broken links or downtime once the add-on is canceled.

  2. Cancel the Custom Domain Add-On: - After removing all instances of the custom domain, go to your subscription settings and cancel the add-on. This will deactivate the add-on, keeping only your primary subscription active.

Important: Double-check that no live QR codes depend on the custom domain to avoid any service interruptions.

Avoiding Renewal Charges for the Add-on

If you wish to avoid being charged for the custom domain add-on during your next renewal cycle, follow these steps:

  1. Review your subscription settings ahead of the renewal date.

  2. Remove the custom domain add-on from your subscription before the renewal date. This ensures your next invoice includes only your base subscription charges.


By following this guidance, you can effectively manage your custom domain add-on, prevent service downtime, and avoid unexpected charges.

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